The Lewis Show

Where on earth did October go? This is usually not one of those months that fly by, but I'm looking at the end of the month tomorrow and it still feels kinda like September. What's been keeping me busy? Windows 7 has taken a lot of my free time this week. Between helping Dad upgrade his and upgrading mine, it's been a pretty time consuming process. Especially since I had to do a clean install. The OS is just as smooth as you hear on TV. I may post a review of 7, but I think I've been using it so long, I would miss worthy details. Halloween has crept on us, and we're ready to hand out candy. Sadly with Janine working, we didn't decorate the way we wanted to this year. We did some decorating this year. Well, Janine did some decorating this year, and did a really good job. You can see the entrance to our house below. Spooooky! Next year, we'll make up the lack of spirit (oh, a pun) by spending Halloween in Disney World on Halloween for our honeymoon. That ...

Twitter for me is the ultimate expression of self thought for the whole world to see. Talk about a random stream of mental hubris. What's been on my mind this week? Nothing like having theme music from Super Mario Bros 3 in your head all day. I'm constantly stopping & asking myself why. I get no answer. I did manage to buy a griddle tonight. Who wants pancakes? Sometimes I like to turn on the GPS on my phone just to follow myself around. No wonder I always feel like I'm being watched! I come home wanting a healthy snack. I leave negations with a cup of sugar free chocolate pudding and a fun sized bag of cool ranch Doritos! I worked for a Blockbuster for about a year. I wonder if I can tell people that I was in the movie industry. Technically...I was! I popped some popcorn. It's the simple things sometimes. Getting the scorched burned to hell smell out of the house though? Not so simple... Just be glad you can't hear me sing. I can make a Celine Dion son...

GoodMorning! Full Render #2 from blprnt on Vimeo . I found this little video interesting. It shows "Good Morning" tweets around the world. The full article is here . I just thought it looked pretty and simple things like this always fascinate me to no end.

And now for a nostalgic break. Nirvana Live in Reading is a must have DVD for fans of the long gone but not forgotten Seattle grunge band. It comes out on November 17th. Hat tip to Metal Underground for reminding me about the release . I remember everyone who worked in radio buzzing and we all turned a corner, 17 years ago.

As promised I wanted to finish my two part series covering customer service over the phone. I am really grateful for the responses I got from the last post. This is something that affects us all. We have good and bad experiences and it seems when talking to people, there's a lot more of the latter than the former. To briefly recap the last post, my tips focused mainly on knowing what you need, determining the pace of the customer service rep, and tips to win them to your side. Most of the time, they can make things happen to your favor, but when they can't, a sign of a good rep is that he or she will try to find you some satisfactory alternative. So what happens when you don't get that savvy employee who knows the in's and out's of the company? What can you do to get what you need from someone who's new at a company? This can be one of the more frustrating experiences, and a lot of these will only work depending on the circumstance. A new phone represent...